Work experience

Here are highlights of my work experience. For more details, please visit my LinkedIn profile.

DenTech Industrial

DenTech Industrial (Denver, PA) is a mechanical systems integrator that improves processes and safety in industrial facilities.

Marketing Communications Specialist (February 2021 - present)
My focus area is content: research, strategy, development, writing, and distribution. This includes maintaining consistent brand messaging and voice across content types and channels.

Additional responsibilities include:
- Writing and distributing monthly employee newsletter
- Writing technical documentation and training manuals
- Managing Lunch and Learn series to share employee knowledge
- Assisting with event planning (company picnic, annual meetings, and annual fundraiser)
- Collaborating with teams across DenTech, including sales, project management, human resources, and operations

Godfrey

Godfrey (Lancaster, PA) is a full-service B2B marketing agency that works with industrial manufacturers.

Research Manager (April 2016 - March 2020)
I conducted qualitative and quantitative research that informed messaging and content development for 10+ B2B brands. This included writing proposals, research plans, interview guides, and survey questionnaires. I analyzed insights to develop user personas, messaging, customer journey maps, and content strategies.

Public Relations Coordinator and Associate Account Manager (September 2013 - March 2016)
I managed public relations programs and projects, including a variety of content development.

Additional responsibilities:
- Pitched and secured editorial content in trade publications
- Tracked, analyzed, and reported PR program results for B2B clients
- Trained employees in best practices and operations
- Wrote articles and maintained content calendar for the Godfrey blog and social media channels

Ten Thousand Villages

Ten Thousand Villages (Akron, PA) is a fair-trade retailer that works with artisans in developing countries.

E-commerce Customer Sales (December 2012 - August 2013)
- Assisted customers via phone and email to answer questions and place orders
- Investigated usability issues on e-commerce website

Festival Sales Assistant (August 2011 - December 2012)
- Processed over 300 merchandise orders each year with careful attention to detail and effective time management
- Answered inquiries about festival sale program and Ten Thousand Villages’ mission

Lancaster Science Factory

Lancaster Science Factory (Lancaster, PA) is a hands-on science museum for children in pre-K through 8th grade.

Public Relations Intern (May 2010 - August 2010)
- Wrote press releases and member communications
- Updated and maintained database of contacts
- Posted content to Facebook and Twitter profiles
- Photographed activities at summer camps

Mythical Type (just for fun!)

Mythical Type is my personal website, the name of my newsletter, and the name I publish zines under.

Blog (2004 - present)

I post about zines I make, what I'm learning about, and anything else I'm interested in.

Newsletter (November 2021 - present)

Every month, I share updates on creative projects and sources of inspiration. Sent via Substack

Zines (December 2019 - present)

My zines are inspired by science fiction, conversations with friends, and observations of everyday life. You can read about my zines on my blog. Printed copies are available on Etsy.